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General Terms & Conditions

Prices are calculated per person in double room breakfast. Single room supplement on request.

Booking: A written agreement is required (i.e. e-mail, fax).

Payment. At the time of booking, i.e. confirmation, a 30% down payment of the entire price is required. The balance is due on the day of your arrival.

Our services include all services specifically described in each package (brochure, catalogue and in the other travel agreements (your application and our confirmation).

Programme changes. The activities are dependant on the weather; travellers must therefore prepared for programme changes, depending weather conditions.

Cancellation by the traveller: The traveller cancel the contract at any time, following which following cancellations fees will apply:
o Cancellation received until 21 days before commencement of the programme: no cancellation fees. Friends of Arco will reimburse the traveller 20 % of the down payment.
o Cancellation less than 21 days before the commencement of the programme: no refund of payment possible
o Termination of the course by the traveller during the journey: no refund possible.

Cancellation by the company. Friends of Arco reserves the right to cancel a tour up to 7 days before the start date of the programme should the required minimum number of reservations have not made. In this case, the entire down payment will refunded. No other requests will be accepted. For other cancellation terms by the company other non-specified terms we refer to the general conditions - D.Lgs. 17 Marzo 1995, nr. 111.


 

Garda Active run by Friends of Arco srl, Piazza 3 novembre 6 (Agenzia Viaggia La Palma), 38062 Arco (TN) - Italy
tel 39 0464 532828, cell. +39 333 1661401 fax 39 0464 532828, P.Iva 01763590229 - contacts